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Shipping and returns at a glance
Free shipping over €150
Below that, standard shipping is €4.99 and express shipping €14.99.
Shipping policyDelivery time
Ships from Germany. Standard delivery in 3-5 business days, express in 1-2
14-day withdrawal
Damaged or wrong items: tell us within 48 hours.
Refund policy
Questions
Where is my order?
When your order is dispatched you receive a shipping confirmation email. Use the tracking link in it, or write to us with your order number.
What does shipping cost?
Standard shipping costs €4.99 and express shipping €14.99. Both are free on orders over €150.
Can I return a product?
If your order arrives damaged, defective or incorrect, write to us within 48 hours of delivery with your order number. Our refund policy lists the details.
Can you help me choose a product?
Yes. Message us on WhatsApp and we will point you to the right format. We cannot give medical advice.
